Frequently Fresh Questions

Everything You Need to Know to Keep It Clean, Crisp, and Chemical Free

Got Questions? We’ve Got Answers.

At Jetmate™, we believe buying smarter starts with clarity and confidence. That’s why we’ve put together answers to the most common questions about our 2 in 1 Convertible Garment Duffel Bag. From shipping and returns to care tips and product features, you’ll find everything you need to know right here.

What makes Jetmate™ different from regular duffel or garment bags?

Can I use Jetmate™ for everyday activities, not just travel?

Is Jetmate™ waterproof?

Will my clothes really stay wrinkle free?

Is it heavy to carry when fully packed?

What’s the capacity like?

Can both men and women use Jetmate™?

How do I clean and maintain my Jetmate™ bag?

What’s the return or warranty policy?

Does Jetmate™ qualify as carry-on luggage?